↑ Return to The Book

Index

3
3M 36, 84, 92, 98, 108, 118, 120, 122, 124, 159, 180, 184-185, 187, 260-264, 268, 273, 275, 280, 284, 290, 332, 340
15% rule 108, 123, 288
Carlton Society 290
Central Research Laboratory 261, 271
Central Research Process Laboratory (CRPTL) 261
diversity 120
European Business Centre 336
first-mover strategy 98
Genesis Grant 262
Golden Step Award 290
heroes 122-123
innovation objective 84
innovation team 261-266
Innovator Award 290
intrinsic motivation 290
lead user 187
leapfrog technology 263
McKnight principles 118, 122
microreplication 262
multi-layer film 261
Pacing Plus Program 263, 340
patent 263-264
poster session 185, 261, 273
R&D organisation 271
Sector Lab
seed funding
Six Sigma 124
sponsor 262
technical centre 262, 271
Technical Circle of Excellence 290
Technical Forum 261, 273
technological platform 92
Technology Fair 261
tolerance for failure 118
values 118, 120, 122-123
Vikuiti 263, 280
  team 280
A
adjacency 72, 87-88, 209
adopter groups 239-240
early adopter 172, 239
Airbus 55
Alcoa 190
Vino-Lok 190
Aldi 31, 53, 63
Allied Signal 271
alpha mistake 160
amazon 36, 58, 81, 119-120, 148, 154-155, 199, 207-211, 232, 284
Bezos 148, 207-210, 284
business model 210
competency 209
customer centricity 207-211
customer experience 209-211
customer insight 208
experimentation 148, 208-209
goal setting 210
Lab 126 284
long tail 209
vision 81, 207
values 119-120
word-of-mouth 207
Zappos 155, 210-211
Anheuser-Busch InBev 26
Apple 36-37, 66, 88-90, 93, 141, 150, 182, 193, 227-233, 238, 241-244, 272,
274, 306, 318, 343, 359-360
Apple App store 232, 243
Apple store 242
business model 93, 230
competencies 89, 318
distribution platform 93
face-to-face communication 343
innovation arena 88-90
iPad 231-232
iPhone 231-233, 306
iPod 63, 66, 93, 229, 238, 241-243
iPod mini 230, 241
iPod nano 230, 241
iPod shuffle 230
iPod video 230
iTunes 66, 93, 228,
iTunes Store 66, 229-230, 232
iTV 89, 306
MP3 player 228
R&D expenditure 232
Soundjam 227-228
Steve Jobs 141, 182, 227-230, 274, 359-360
Windows compatibility 229, 241, 243
Aravind Eyecare 58
ArcelorMittal 26
ARM 56
AT&T 31-32, 45, 316
Bell Laboratories 31, 316
Audi 187
lead user 187
B
balance 32-35, 70-71, 117, 124
Beiersdorf 92, 94-95, 180
Coenzym Q10 92, 94-95, 180
Nivea 94
roadmap 94-95
Bell Laboratories 31, 316
best-practice sharing 113
Betriebsblindheit 215
Big Idea 114, 178-179, 181, 196, 238
BMW 117, 150, 175-178, 186-187, 195, 253, 255-256, 273-274, 293, 299, 306
Customer Innovation Lab (CIL) 177-178, 293
design 299, 306
experimentation 177
external idea 177-178
idea generation/ sourcing 175-178
innovation culture 176
innovation portfolio 255-256
innovation team 177
lead user 177-178, 187
market-technology portfolio 255-256
open innovation 177-178
Palo Alto Technology Office (PATYO) 177
project priorization 253
Projekthaus 176, 273
prototype 177
radical innovation 176-177
Red Square 176, 195
research & innovation centre (FIZ) 176
submarine project 175-176
Virtual Innovation Agency 177-178
Boeing 193
Bonduelle 186
Bosch 335
business case 46-50, 145
business model 60-66, 77, 79, 116, 131, 133
company master business model 63-66
customer value proposition 61-62
profit formula 61-62
business model innovation 52-53, 60-63, 116, 209
business model life cycle 33
BYD 26, 36
C
Carrefour 188
“Cell” chip 78
change management 349-357
errors 349
incentive to change 13-14, 18, 112, 353
innovation change team 351
process 350-357
sense of urgency 351
short-term win 351
chaos 105, 116-117
Cisco 88, 312
clay model (freeze) 135, 137, 140
Club of Rome 192
Colgate 172-173
co-location 278
commercialization 73, 158, 161, 236-239
commoditization 29
communication 215
asynchronous 344
content 215
face-to-face 280, 343-345
groupware 293, 343-345
netiquette 346
non-verbal 215
truncated 345
verbal 215
competency (see innovation competency)
competitive advantage 78, 244
sustainable 244
computer-aided design (CAD) 149, 308
concept-product test 44, 146, 212
concurrent engineering 150
consumer insight 10, 209, 211-220, 342
Continental Lite 66
convergence of technologies 28
core competency 10, 87-88, 90, 251, 311
creativity 32-34, 71, 111, 114, 188-197
culture 35, 37-38, 76, 103-127, 265, 283, 330, 349-357 (see also innovation
culture)
behavioural norms 118-121, 123
change 112
corporate 35, 37-38, 103-127, 265, 283, 330, 349-357
culture clash 123-125, 330
difference 343, 346
diversity 343, 346
foreign 330
geographical 347
team culture 347
customer insight 10, 209, 211-220
customer intimacy 213-214, 221
customer proximity 331
D
Dell 29-30, 196, 293
brainstorming 196
IdeaStorm 196, 293
StormsSessions 196
diffusion 238-240
phases 238-239
adopter groups 239-240
diffusion speed 28
discipline 17, 34, 114, 141-142
Disney 93, 195, 231, 274
brand platform 93
Imagineering 195
disruption 190-192, 205
demographic 192, 205
macro-economic 192, 205
micro-economic 192, 205
natural 192, 205
other man-made 192, 205
political 192, 205
slow-building, 190-192
sudden 190-192
technological 192, 205
disruptive innovation 56-59, 85, 169, 268-270, 285, 286, 288
constraints 58-59
distribution platform 93
Dr. Reddy’s 26
dual-ladder career 290
DuPont 116, 237-238
Dyson 141
E
early adopter 107, 172
ebay 97
Edison 31, 111, 148
efficiency 32-34, 330-331
global 330-331
Eh Lilly 162
Alimta 162
Emirates 26
entrepreneurship 34, 105
Estate 9
Ethical Coffee Company 134
eureka moment 167
experimentation 11-12, 17, 20, 118-119, 122, 148-149, 208-209, 354
F
Facebook 97, 110, 134, 217
fast follower 95-99
first mover 95-99
first-to-market 95-99
Flextronics 77
focus group 215, 217
follow-on innovation 241
food industry 337, 338
Ford 217, 307, 338
front-loading 138, 149-150, 304
G
GE 22, 36, 88, 92, 111-116, 184, 195, 290, 293, 304-305, 335, 352-354
adjacency 88
best-practice sharing 113, 182
business model 116
CECOR process 114
change management 111-116, 352-354
China 115
Commercial Council 113-114, 354
competencies 111-113, 354
corporate venture fund 114, 354
culture 111-112
dreaming session 195
„Ecomagination” 115
Ecomagination Challenge 115
Excellerator Award 113, 290
GE University 112
growth heroe 113
Growth Leader 113, 354
growth process 112-113
“Healtymagination” 116
„Imagination Breakthrough” 114-115
Immelt 111-116
incentive for change 112, 353
innovation pipeline 113,115
innovation process 114, 354
intrinsic motivation 290
„John F. Welch Learning Center” 112
Leadership Innovation and Growth (LIG) 113
open innovation 115
organic growth process 112
radical innovation 113
research centre 113
reverse innovation 113
review meeting 114
sense of urgency 353
Six Sigma 304-305
technological platform 92
values 111-112, 354
virtual idea box 113, 293
vision 111, 116, 353
Welch 111-112
Genentech 283-284
General Motors 159
GlaxoSmithKline 280
global innovation management 323-348
centralized 332-337
concentrated 332
decentralized 332-337
distributed 332
multi-centered 334
global product 337-339
globalizable product 338
globalization 26-28
globalization penalty 341
Goldwind 26
Google 24, 32, 36-38, 77, 81, 90, 93, 103-110, 117-121, 148, 159, 180, 186
201, 232, 268, 277-278, 283-284, 312-313
20% rule 108-110, 288, 290, 306
70/20/10 rule 10
acquisitions 312-313
AdSense 93, 109-110
AdWords 93, 186
Android 284, 290, 306
Apps 77
autonomous unit 284
beta test 107
Brin 105
business model platform 93
chaos 105
Chief Culture Officer 105
co-location 278
core principles 106-107
culture 103-110
Desktop Search 104-105, 180
Director of Other 110
Docs 77
eat your own dog food 107
experimentation 104, 107, 118
fail fast and cheap 148, 159
Founders’Award 105, 110, 290
Gmail 104, 109-110
Google Labs 104
Google Mail 109
Google Mini 104
Googleplex 108
Googler 104, 108-110
Google-y 106
iGoogle 104, 277
innovation culture 103-110
innovation team 104-105, 109-110
iteration 107
mission 106
Page 103, 105, 110, 121
pay per dick 186
principles 106-107
project team 109
prototype 107, 110, 148
R&D expenditure 232
Schmidt 81, 105-110, 278-279
skunk work 284
spirit of a small company 105, 108
tolerance of failures/ mistakes 103, 121
values 103-110, 118-120
vision 81, 106
top-down innovation 180
You Tube 110-111
Gore 116-117, 277-278
Gross Rating Points 179
Grünenthal 162
H
Haier 26
Henkel 96, 223
Persil 96, 223
Hennes & Mauritz 63
Hewlett-Packard 36, 283, 359-360
hidden champion 37
Honeywell 272
Huawei 26
Hyundai 26, 306-311, 313-315, 317-318
Accent 307
Advanced Engineering and Research Institute 309
Alpha car engine 310
Automotive IT Innovation Centre 310
Central Advanced Research & Engineering Institute Uiwang 309
competencies 306-311, 313-315, 317-318
computer-aided design (CAD) 308
computer-aided manufacturing 308
Eco-Technology Research Institute Yongin 309
Elantra 310
European Design Centre 309
European Technical Centre 309
Excel 307
fast follower 311
Hyundai Motor Company 26, 306-311, 313-315, 317-318
KIA 310-311
licensing agreement 308, 309
mild hybrid 310
Namyang R&D Centre 309
Pony 307
Santa Fe 308
Santro 309
sense of urgency 351, 353
Tau V8 engine 310
team 307
technological roadmap 310
U.S. Design Center 308
I
IBM 14-21, 32, 35-36, 78, 117-123, 196-197, 264-266, 268, 278, 280-281, 284,286-287, 293, 343-344, 352-354
Atkins 19
brainstorming 196, 266
„Cell” chip 78
change management 14-21,352-354
collaborative software 266
co-location 278
competencies 16, 19, 344
Corporate Investment Fund 18, 286, 344
culture 17, 21
Emerging Business Opportunity (EBO) 16-21, 287, 344
Emerging Business Organization (EBO) 16-20, 268-269, 284, 287, 344
experimentation 17, 20
Gerstner 14-20
Harreld 18-20
host division 17-19, 268-269, 284, 286
IBM-Sony-Toshiba “Cell” team 264-266, 277-278, 280-281, 343
Innovation Jam 196-197, 243
innovation process 17-19, 344
iteration 265
Kovac 19-21
learning 20
milestone 18, 20
not-invented-here-syndrome 265
Palmisano 19-20
prototype 266
STI Design Centre 265, 278
supercomputer-on-a-chip 264
Thompson 16-18
tolerance for failure 118, 121
values 344
white space 16, 17
wiki 344
idea generation 71, 73, 75, 115, 145-146, 167-197, 267, 274-275
adaption 44, 181-182
adopt/adapt/create 181-182
adoption 181-182
bionics 193
bottom-up 179
brainstorming 137, 193-197
brainwriting 194-195
combination 193
conjoint analysis 193
contest 196
convergent thinking 194
corporate suggestion system 176, 183-184, 188
crowdsourcing 196
customer complaint 190
divergent thinking 194
event-driven idea creation 190
existing idea 180-188
external source 71, 73, 75, 182-188
idea chain 183-184
idea creation 181, 188-197
idea data Base 183-184, 188
idea search 181-182
internal source 71, 183-184
intuitive-creative method 193
lead user 187
morphological box 193
nominal group 189
observation 190
open innovation 71-75, 115, 177-178, 267, 274-275, 305, 354
original idea 180
organization for connections 73-75, 261, 267, 273
out-of-the-box thinker 189
patent search 192
permanent idea generation 190
product positioning model 193
proudly found elsewhere 181-182
real group 189
science fiction 192
„steal with pride” 181
systematic-analytical method 193
top-down 95, 179
trade fair 192
TRIZ 193, 305
written communication 190
idea sharing 28, 182
idea sourcing
external 71, 73, 75, 182-188
internal 71, 183-184
IDEO 195-196, 215, 300
imitation 28-29, 95, 98
in-company visit 216-217
incremental innovation 51-56, 95, 124, 141, 143-152, 240, 282, 286, 343
incubator 109
Inditex 47, 50, 338
Ortega 46-47
Infosys 26
in-home visit 216-217
InnoCentive 74, 275
innovation arena strategy 86-91, 109
search field 86
three-axes model 86-90
innovation as a social process 273
innovation board 11-12, 271-272
innovation competency 10, 12, 16, 19, 37-38, 75, 79, 86-91, 112-113, 129, 209,299-322
acquisition 79, 86, 209, 311
acquisition of team 312
behaviour 316-317
buying know-how 312
core competence 10, 12, 87-88, 90-91, 251, 311
development 112-113, 311
explicit knowledge 313-317
formal training 12, 75, 112-113, 354
hire external expert 129, 312
judgment 315-317
knowledge 13, 313-320
leadership competence 12, 35, 75, 113, 315-317, 354
licensing know-how 312
market competence 315-317
personal/social competence 315-317
process competence 315-317
skill 314-320
speed 312
tacit knowledge 313-317
teachable moment 75
technology competence 315-317
innovation competency mode! 315
innovation consultant 267, 273
innovation culture 11-12, 17, 20, 35, 37-38, 76, 103-127, 176, 316
behavioural norms 118-121
challenge the status quo 119
customer-orientation 120, 207-211, 215
diversity 120
experimentation 11-12, 17, 20, 118-119, 122, 148-149, 208-209, 354
inclusion 120
open-mindedness 120
tolerance of failure/ mistakes 118, 121-123
values 118-121
Walk the talk 121-123
innovation cycle 28, 238-244
innovation hero 122-123, 136, 149
innovation intermediary 74-75
innovation management system 37-38
innovation mentor 267, 273
innovation network 74
innovation objective 13-14, 37-38, 82-86, 101-102
embedment objective 13, 82, 101
input objective 83, 85, 102
output objective 83-84, 101
process objective 83, 85, 102
project objective 82, 101
time-to-market 84-85, 91, 135, 142, 235-236
innovation pipeline 14, 75, 85, 113, 250-253, 326
innovation portfolio 56, 249-259
balance 252-254, 257
bubble chart 255-256
management 253-259
plausibility check 254, 257
project evaluation 258-259
project priorization 253, 257
review 253
review meeting 256-258
risk-return chart 254
value maximization 253-254
innovation process 17-19, 27, 38, 86, 95, 129-166, 304, 340-342
accelerated stage-gate process 147-149
action standard 158, 340
business case 145
centralized control 341
criteria 146
development phase 145-146
distributed responsibility 342
experimentation 11-12, 17, 20, 118-119, 122, 148-149, 208-209, 354
flexible process 150-151
front-loading 138, 149-150, 304
funnel 145, 157-158
gate 86, 95, 142-147, 340
gate meeting 144
global 340-342
go/kill/shelve 144, 157-159
go/no go 144, 157-159
idea filter 144-145
killer issue 155, 200
launch phase 146
learning 142, 147, 153, 161-162
milestone process 142-143, 152-157, 200
must-meet criteria 146
postmortem 147
post-tracking 146-147
prototype 148-149
rapid analysis 145-146
rapid prototyping 149
seed funding 11-12, 18, 72-73, 148, 262, 270, 286-288
should-meet criteria 146
stage 144-147
stage-gate process 141-153, 157-160
testing 146, 148
innovation strategy 37-38, 86-99
innovation arena strategy 86-91
imitation strategy 99
market entry strategy 95-99
platform strategy 91-95
three-axes model 86-90
innovation team 12-13, 44, 85, 104-105, 109-110, 120, 136, 143, 177, 261-266,275-282, 283, 340-347
asynchronous participation 344
autonomous unit 283-286
champion 281
coach 282
co-location 278
complementary skills 280
common vision 280
core team 280, 282
cross-functional 276
dedicated 288-290
diversity 121, 280, 343
extended team 282
extra-ordinary team 276
face-to-face communication 280, 343-345
forming-storming-norming-performing cycle 277-278, 345
full-time member 288
fully dedicated team member 85, 288-290, 343
global 340, 342-347
groupware 293, 343-345
groupthink 280
hierarchical group 275
integration 284-286
joint und mutual responsibility 281
knowledge obsolescence 289-290
linkage 71, 124, 283
multi-cultural/-national 281-282
netiquette 346
obeya 136
part-time team member 288, 343
performance target 275-276
potential team 277
pressure to perfrom 276
probability of communication 278
process observer 282
project assignment 289
pseudo-team 276-277
real team 276-277, 344
separation 71, 125, 130-131, 284-286
single-leader unit 275-276
small team 278-280, 288, 344
sponsor 282
team basics 277
team building 277, 345
team culture 347
team discipline 275
teaming up 291-292
team leader 265-266, 282
team size 167, 177, 278-280, 345
time pressure 276
unified procedure 280-281
virtual 343-347
Intel 81, 344
intellectual property (IP) 28-29, 275
interview 216-217
one-on-one 267
psychological in-depth 267
Intuit 141
invention 31
Italdesign 307-308
iteration 107, 149, 265
ITC 58-59
J
JBS 26
J.D. Power 307
job rotation 75, 112, 320, 354
K
Kao 51, 173-174, 185, 237
Attack 185
Quickle Wiper 51, 173-174, 182, 237
Kimberly-Clark 238
Kodak 22
Kraft Foods 133
Kyoto Climate Change Conference 140
L
later-stage funding 286
law of large number 268
leader 318-320
conventional 319
lateral 318-320
leadership competencies 12, 35, 75, 113, 315-320, 354
lead user 177-178, 187, 214
“lean” business model 66
Lean Delivery System 66
Lean Manufacturing System 66
Lean Product Development System 66
learning 142, 147, 153, 161-162
learning from failure 44, 103, 105, 121, 161-162
Lego 187
lead user 187
Lego Factory 187
Mindstorms 187
Lenovo 26
LG 26, 36, 81, 90
vision 81
life cycle 26, 33, 238-240
Linux 77
L’Oral 94
M
market entry strategy 95-99
entry barrier 97-98
fast follower 15, 77-78, 95-99
FastSecond 98-99
first mover77, 95-99, 168
first-to-market 95-99
fisrt-to-mass-market 99
follower 95
late follower 95
me-too product 95, 97
pioneer 95
market proximity 330
market research 220-224
action standard 222
concept 223
hypothesis 222
qualitative 221-222
quantitative 221-222
Total Quality 220-222
Matsushita Electric 140
Maytag 9
McDonald’s 186, 341
McCafe 186
Micron Technology 302-303
Microsoft 24, 36-37, 55, 64, 76-81, 88, 92, 97-98, 105-106, 120, 147-148, 159, 187, 192, 201, 217-219, 229, 232, 264, 278-279, 310, 312, 328
vision 81
Windows operating system 76, 98, 229, 241
Xbox 64, 76-80, 264
Xbox 360 79-80, 97
Xbox Live 64, 78-80, 92
Xenon 78-79
XNA Game Studio Express 79, 188
Zune 231
milestone process, 18, 20, 142, 152-157, 165-166
assumption 153, 165
assumption chart 156
assumption check155
discovery-led approach 154
learning 20, 142, 153
learning checkpoint 142, 153
milestone 18, 20, 152-157
minimum viable product (MVP) 155
real option approach 154
reverse income statement 156, 166
mistakes 160-161
alpha 160-161
beta 160
Mitsubishi Motors 307-308
monetization 108
motivation 290
dual-ladder caree 290
intrinsic 290
material 290
non-material 290
Motorola 145, 312-313
N
Narayana Hrudayalaya Hospitals 58
National Starch
NestM 65, 129-134, 141, 285
business model 65, 131, 133
competency 129
Dolce Gusto 65, 133
Gaillard 129, 131-132, 134
instant coffee 131-132
Nespresso 65, 129-134, 141-142, 285
Nespresso boutique 133-134
Nespresso Club 132-133
Nest16 Coffee Specialties 129, 132
patents 130, 133
reneovation 129
roast & ground (R&G) coffee 131
sponsor 132
technology platform 133
Netscape 98
NineSigma 74, 275
Nintendo 36, 77-78, 80, 192
GameCube 78
Wii 80, 192
Nivea 94
Nokia 21, 36, 90, 306
Nomacore 190
not-invented-here syndrome 182, 197, 265
Novo Nordisk 160
0
objective (see innovation objective)
observation 190, 216-220
open innovation 71-75, 115, 177-178, 267, 274-275, 305, 354
Open University 58
organizational blindness 215
organizational structure 71, 116-117, 261, 267-273, 284-286, 330-337
autonomous unit 125, 284
centralized 267-271, 332-337
centralization 331-337
central laboratory 261, 271
centre of excellence 267, 333
centre of innovation 267, 333
chaos 105, 116-117
Chief Innovation Officer (CIO) 267, 272-273
concentrated locations 332
decentralized 129, 267-271
decentralization 331-337
distributed locations 332
divisional 332-333
fixed 331
flat 105
flexible 331
functional 331
global 330-337
global control centre 333
globalization penalty 341
goal 330
hybrid 17, 268
integration 284-286
innovation board 267, 271
innovation centre 334-336, 340-341
innovation consultant/mentor 267, 273
just enough 71
lead country 333, 337
linkage 71, 124, 283
multi-dimensional 332
organization for connections 73-75, 261, 267, 273
organization for managing open innovation 267
regional 332-337
separation 71, 125, 130-131, 284-286
technical centre 262, 271
overshooting 57
Overture 186
ownership 33-34, 119
P
Panasonic 90
Panasonic EV 140
patent 31, 71, 98, 113, 130, 133, 170, 193, 247, 249-250, 263, 305
patent search 193
peripheral vision 191
Pfizer 161, 247-253
clinical trial 248, 251
core competence 251
Lipitor 161, 247, 249-250
patent protection 247, 249-250
product pipeline 250-253
product portfolio 249-252
Torcetrapib 247-249
Pixar 274
Pizza Hut 236
platform 91-95
brand 92-93
business model 93
distribution 93
physical 91
technological 92, 133
platform management 91
platform strategy 91-95
portfolio (see innovation portfolio)
power-marketing 238-240
private labet 29, 97
process (see innovation process)
process innovation 32
Procter & Gamble 21, 24, 28, 36, 51, 56, 59, 64, 69-76, 81, 84-85, 92-93, 98
113,117, 119-122,124, 142,146, 148-150, 156-157,166-175, 180-182,184-
185,188, 190,193,195-196, 200-201, 215-220, 223,237,268-274, 279,284-
288,290, 292,313,316, 319-320, 323-327, 332-334,338,352-354, 359-360
 Ariel 96, 185, 223
 being-girl.com 220
 best-practice sharing 182
 brand platform 92-93
 capessa.com 220
 change management 352-354
 China 268
 coaching 75
 Communities of Practice (Meetings) 185, 273, 292
 competencies 64, 75, 313, 316, 319-320, 354
 Connect + Develop 73-74, 274, 292, 354
 ”consumer is boss” 215
 Corporate Functions 324
 Corporate Innovation Fund (CIF) 72-73, 170, 287
 Corporate New Business Development Group (CNBD)270, 287-288, 354
 Cost Innovation Award 299
 Crest Whitestrips 52, 56, 59, 64, 72-73, 156-157, 166-173, 201, 270, 285
 culture 69,76
 disruptive innovation 69, 71-73, 85, 169-170, 269-270, 288
 distribution platfrom 93
 Dryel 64, 70
 experimentation 72, 148
 Febreze 92-93
 first moment of truth 218, 323-324
 first-mover strategy 96, 98
 Folgers coffee 59
 for-me-online.de 220
 ”Future Works” 72, 170-171, 269-270, 280, 284, 287-288, 354
 Gilette 76, 324, 326
 global brand 93, 326-329
 Global Business Services 324-325
 Global Business Unit 70-71, 73, 268, 274, 287-288, 323, 325-326
 Global Technology Council (GTC) 270, 287-288, 324, 354
 heroes 122
Procter & Gamble (cont’d)
 Impress 168
innovate innovation 71
innovation board 271-272
Innovation Gym 195
innovation intermediary 74-75, 275
Innovation Leadership Team (ILT) 270, 287-288, 354
InnovationNet 71, 292, 325
innovation network 74
innovation objective 71, 73, 84-85, 353
innovation pipeline 75, 326
innovation process 354
innovation review 182
innovation team 72, 120, 167-170, 288
intrinsic motivation 290
Jager 69-70, 323, 326
job rotation 75, 124, 320, 354
killer issue 155, 200
Lafley 56, 59, 69, 73, 113, 182, 215, 218-219, 326, 360
learn from failure 121-122
Living It 218
Market Development Organization (MDO) 324-325
Mills 167
Mr. Clean AutoDry
Mr. Clean Magic Eraser 28, 74
Mr. Clean MagicReach 196
New Business Development (NBD) 73, 287
observation 215
one-page recommendation 146
online market research 220-221
open innovation 71, 75, 115, 274-275, 354
„Organisation 2005″ 70-71, 323-327
Pampers 92
patent 170
Pepper 69
pipeline of leaders 75, 354
poster show 185, 273
product-based divisional structure 323
product life cycle 26, 33
prototype 73, 168, 170
proudly found elsewhere 181-182
radical innovation 157, 269-270, 287-288
research center 324
second moment of truth 324
seed fund(ing) 72, 270, 287, 354
sense of urgency 353
Smale 122
sponsor 73, 170, 270, 284
structure 71, 73
success model 327
success rate of innovations 75, 84, 326
Swiffer 28, 51, 70, 174-175, 180, 185, 196
Swiffer Duster 188
teachable moment 75
technological platform 92
technology entrepreneur 73-74, 274, 292
technology transfer 324
„think global, act local” 323
time-to-market 142
transaction learning experiment (TLE) 148
Tremor 220
values 119-122, 354
Vic Mills Society 290
virtual store 218
vision 81, 353
Vocalpoint 220
Working It 218
world product 328
product architecture 91
flexible 91
modular 91
trade-off 91
product innovation 52-53, 60-63
product insight 212
product development approach 337-340
B2B 337
B2C 337
cluster of countries 338
global 337-339
globalizable 338
glocal 338
international 339
purely local 338
standardized 337
world product 338
product life cycle 26, 33, 239-240
prototype 12, 148-149, 168, 170, 223
R
radical innovation 51-56, 113, 123-124, 141-142, 153-157, 240, 280, 282, 286-
290, 315, 343
radically new market 98-99
Ranbaxy 26
R&D 270-271, 333
centralized 270-271, 333
decentralized 270-271
hybrid 271
R&D spending/expenditure 31, 232
Raytheon 192
gesture technology 192
RealNetworks 98
Reckitt Benckiser 43, 45, 160, 197-198, 234-235
Airwick 43, 45
Airwick Click Spray 234-235
Red Bull 180-181
Research in Motion (RIM) 21, 36
resource allocation 286-290
reward 290
risk-averseness 10, 35, 111, 118, 121
roadmap 93-95
technology-plus-product 94-95
Roche 283-284
S
salesforce.com 77
Samsung (Electronics) 26, 90, 193, 299-306, 311, 313-315, 317-318
Aggressive Investment and Speed formula 303-304
benchmarking 304
Chief Design Officer 299
Chief Technology Officer (CTO) 305
competencies 299-306, 311, 313-315, 317-318
creative management 305
design centre 305
design competencies 299-300
Design for Six Sigma (DFSS) 305
Design Membership Program 299
Digital Research Centre 305
Digital Sashimi Theory 304
dual-team approach 303
front-loading 304
Global Design Advisory Board 300
Global Strategy Group (GSG) 305
Innovative Design Lab of Samsung (IDS) 300
internal crisis 303
knowledge transfer 302
MacGyver Award 299
open innovation 305
patent 305
reverse-engineering 301, 303
Samsung Advanced Institute of Technology (SAIT) 305-306
Samsung Art and Design Institute (SADI) 300
Semiconductor R&D Laboratory 301
sense of urgency 303, 351
Six Sigma 305
team 302-304
Value Innovation Program (VIP) 304
TRIZ 193, 306
Sanofi Aventis 160-161
Lantus 160-161
Sara Lee 133-134
SAP 283, 327-330, 334, 345
Agassi 327-330
co-innovation lab 328
cross-cultural training 330
development center 328
diversity 329-330
globalization 327-330
HANA 283
Hopp 328-329
Kagermann 329-330
Plattner 328-329
research center 328
SAP Ventures 329
Top Tier Software 327
venture fund 329
SC Johnson 43-45, 53, 60, 80, 84, 160-162, 174, 180, 182, 185-186, 211-213,
233-235, 237, 338
Brise Air de Parfum 44-45, 161-162, 235
Brise Aromachology Candle 160
Brise One Touch 43-45, 53, 60, 162, 180, 185-186, 233-235, 238
Brise One Touch Style 235
Brise scented candle 43, 160, 185
Brise Spray 43
concept-product test 44, 212
Drano 211-213
Glade 185
innovation objective 84
innovation team 44
Pledge Grab-It 174
Pronto Dust & Go 174
radical innovation 44, 53
Schumpeter 22, 360
seed funding 11-12, 18, 72-73, 148, 262, 270, 286-288
sense of urgency 240, 244, 351
serendipity 123, 273, 324
serial innovator 21-22, 31-32, 299-322, 349-357, 359-360
set-based concurrent engineering 138, 151-152
Sharp 302
shopper insight 213
Siemens 336
Six Sigma 123-124, 304-305
Skype 56,97
Sony 31, 36, 45-46, 56-58 ,77-79, 90, 92, 230, 232-233, 264-266, 278, 304-306
Blue-Ray 92
Cell chip 78, 264-266
Morita 45
patent 305
Playstation 2 77-78, 96, 264
Playstation 3 78-79, 266
transistor radio 31, 45-46, 56-58
Walkman 193, 230, 232-233
Southwest Airlines 31, 53, 60-61, 63, 66
stage-gate process 141-153, 157-160
accelerated 147-149
business case 145-146
development 145-146
filter 146
gate 142-147
gate meeting 144
idea generation 145-146
launch 146
rapid analysis 145-146
seed funding 147
stage 144-147
test 145-146
Staples 196
Starbucks 32, 59-60, 131, 186, 236
Schultz 186
Spielberg 192
start-up company 22, 32, 110, 115
strategy (see innovation strategy)
structure 37-38, 82, 116-117,
formal 82, 267-276
global 330-337
partial 117
Suntech Power 26
supply-push market
Suzlon 26
sweet spot 211-213
systems 291-293
brainstorming software 113, 291, 293
collaborative software 266, 291, 293, 343
corporate suggestion system 176, 183-184, 188
groupware 293, 343-345
idea-sharing software 109, 113, 176
knowledge management software 13, 291-293
social networking software 344
software-based 291-293
teaming-up software 291-292
teleconferencing 344
video conferencing 344
wild 293, 343
T
talent Pool 329, 335, 342
Tata 26, 36, 58
Nano 58
team (see innovation team)
technological change/ progress 28, 90
technology-push market 98
Tesco 188, 285
Tesco Direct 285
Tetra Pak 186
Tetra Recart 186
time-to-global-volume-market 237, 338
time-to-market 84-85, 91, 135„ 142, 235-236
time-to-volume 236
tolerance of failure 118, 121
Toshiba 78, 229
Cell chip 78
Toyota 36-37, 66, 118-122, 135-140, 142, 146, 151-152, 180, 190, 192, 216,
218, 277-278, 308, 314, 340
Camry 140, 218, 340
chief engineer 135-136
clay model (freeze) 135, 137, 140
co-location 278
computer-aided design (CAD) 149
computer-aided engineering (CAE) 149
computer simulation 139, 149
design (studio) 137, 140
experimentation 121, 138-139
front-loading 138, 149-150
G(lobal) 21 135-138
G21 net 137
Global best, local best 340
hansei 161
heroes 122, 136, 149
hybrid 138-140
impossible goal 138-139
incremental innovation 135
innovation process 136-140
innovation team 120, 136
iteration 149
kentou phase 138
Kyoto Climate Change Conference 140
lean business model 66
learning from failure 161
Lexus 135, 180
mentor 314
nemawashi process 136
obeya 136
Prius 66, 135-140, 142, 149, 152, 180, 277
prototype 139
rapid prototyping 149
RAV Four 218
„set-based” approach 138, 151-152
simultaneous engineering 138, 140, 149
shusha 136
standardisation 135
time-to-launch 135
tolerance for failure 118, 121
top-down innovation idea 180
Toyota Hybrid System (THS)
TRIZ 193
values 118-121
vehicle centre 136
virtual system 139
vision 135
Yaris 307
tree of truths 216-220
trend 190-192
trend forecasting 190
U
undershooting 59-60
United Shuttle 66
University of Phoenix 58
V
values 10, 82, 103-110, 116-125, 354
venture capital(ist) 72, 268
virtual store 218-219
vision 8-10, 80-82, 106, 207, 351, 353
Volkswagen 91, 306
Golf 91, 306
Modularer Querbaukasten (MQB)
(modular transverse matrix) 91
W
Wal-Mart 36, 185, 188, 232
Warner Lambert 161
Whirlpool 9-14, 21, 24, 81, 83, 85, 118-120, 143, 147-148, 180, 272-273, 290-
292, 315, 349, 351-354
Bauknecht 9
Brastemp 9, 14
change management 9-14, 352-354
change team 353
Chief Innovation Officer (CIO) 10, 272
competencies 10, 12, 354
Consul 9
culture 10, 118-120
Duet 14
E-Space 13, 291-292
Estate 9
experimentation 11-12, 148, 354
Gladiator 14, 351
I-Board 11-12, 272, 351, 353
I-Consultant 11-13, 273, 351, 354
Ignis 9
incentive for change 353
Inglis 9
I-Mentor 11-13, 273, 291, 351, 354
innovation board 11-12, 272, 354
Innovation Embedment 10, 12-13,
innovation fund 11, 13
innovation objective 11, 13, 83, 353
innovation pipeline 14, 85
innovation portfolio 143
innovation team 12-13, 351
innovation workshop 12
intrinsic motivation 290
I-Team 12-13, 120, 315
Küchen Aid 9
Knowledge management 11, 13, 291-292, 351, 354
Laden 9
leadership program 12
MyPage 13, 291-292
pipeline of leaders 354
prototype 12, 148
Roper 9
seed fund 11-12, 351, 354
sense of urgency 351, 353
tolerance of failure 118
values 10, 118, 120, 354
vision 8, 10, 81, 351, 353
Whitwam 9-14, 351
white space 16-17, 87, 209
Wikipedia 344
Wipro 26
wisdom of crowds 196
W.L. Gore 116-117, 277-278
X
Xbox 64, 76-80
Xbox Live 64, 78-80, 92
Xerox 182
Y
Yahoo 77, 103, 110
yet2.com
Yingli 26
Your Encore 74, 275
Z
Zappos 155-156
Zara 31, 46-50, 53, 58, 60-61, 338
business model 47-50, 60-63
Castelleno 47
cheap chic 47
cheap chic – fast fashion 31, 47, 53, 38
cycle time 47-48
Ortega 46-47
ZTE 26
Zytex 302